• ADDRESS
    94107
  •  
  • BUSINESS HOURS
    Support: 24 hours, 7 days a week
    GENERAL PHONE
    1(877) 927-7268
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    https://www.squaretrade.com/help
    SUPPORT PHONE
    1(877) 927-7268

Payment options

  • checkmark icon Visa / Mastercard
  • checkmark icon American Express
  • checkmark icon Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • option not available International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • option not available Guaranteed Security

Other

  • option not available International Order
  • checkmark icon Customer Info. Confidential
  • checkmark icon Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 8.10/10
Chance of future purchase: 8.14/10
Shipping & packaging: 8.81/10
Customer service: 8.44/10
Return/Replacement policy: 8.21/10
Click a star to Write a Review!
5/5
2018-07-16

Fitbit band

"Product arrived as committed. Thanks!!"

Helpful Cool

5/5
2018-07-15

Fast service.

"Courteous and helpful service. New phone arrived faster than expected. Easy to return old phone."

Helpful Cool

5/5
2018-07-15

Excellent Service

"A week ago we had a lighting strike that took out our 65" living room TV (among other devices). We had less than a month to go on the 5 year warranty so I was a little worried there might be some issue getting service. Not to worry, the super nice folks at SquareTrade took good care of us. After some trouble shooting over the phone they saw nothing was happening with the TV so they set up and approved our claim. They shipped the repair parts to the house and set up the appointment with a tech to come out to our house to repair the TV.

The repair tech came out to the house later that week and it only took him 15 minutes to open up, swap out one part, and put the TV back together. A few minutes later I was back watching my TV and it was as good as new.

SquareTrade made this a simple and easy process with no hassles whatsoever. They have a customer for life. I would also like to give high marks to the tech from Samsung Care who showed up on time and make quick work of the repair.
"

Helpful Cool

5/5
2018-07-15

Thank you

"Was very easy to submit claim."

Helpful Cool

5/5
2018-07-15

No complaints No hassles

"I called, the rep was very nice & helpful. They sent out a brand new phone within 2 days with a postage paid envelope to return the broken one. Simple."

Helpful Cool

5/5
2018-07-15

efficient

"Square trade was on the ball. from time I shepped my item to repair and received item back was only a week. I would definately recommend them. "

Helpful Cool

5/5
2018-07-14

Consumer Satisfaction!

"My claim was handled quickly and professionally. No hitches, just complete satisfaction!"

Helpful Cool

5/5
2018-07-14

Came thru with there promise

"Once I put in my claim, they kept me up to date on the process. "

Helpful Cool

5/5
2018-07-14

Orde

"I believe square trade did what they were suppose to do with my package but somewhere down the line my address was not right with Best But."

Helpful Cool

5/5
2018-07-13

Mine computer

"Still waiting to here about mine laptop?"

Helpful Cool

5/5
2018-07-13

Square Trade is a glass of cold water to a thirsty soul

"First to begin I'm a professional and I know power when I see it. Square Trade is a power house the company has experience people working for them, Zack is very experience and very knowledgeable in his job I was very please in every way that my claim was dealt with and I appreciate it greatly . Thanks very much for a job well done I will broadcast your name to my friends and family keep up the good work. Remember if its not broken don't fix it and I know you know that. The name Square Trade holds its own very powerful.. good job guys
your customer,
Leo
"

Helpful Cool

4/5
2018-07-13

Fast and Easy

"Got my check in just a few days, no hassle, no complicated forms. A very pleasant transaction. "

Helpful Cool

5/5
2018-07-13

Well worth the few extra bucks!

"Never even thought I would ever have the need to fix or replace a product after only a couple years. However, when something actually does go wrong, it’s very comforting to know you’re covered by SquareTrade! "

Helpful Cool

5/5
2018-07-12

Remote control replace

"I sent you the comments yesterday, before your request. I'll repeat them. You're super fast in response. I received the remote control the next day. All I have to do is inserting the battery and it works like a charm.. Thank you again for the super service.




"

Helpful Cool

5/5
2018-07-12

Awesome!

"Awesome & hassle free experience! My AC could not be fixed, so they decided to send me a total refund. The process was really easy. In no time, I had confirmation that all was in place for a refund, then got an update telling that my refund was on its way. I really appreciate how kind & courteous the agent was; how he diligently handled my claim. It's also nice that they worked on it swiftly. I received my refund check super fast. I'm glad I had bought this protection plan, as it would have been such a loss; since the portable AC really didn't last long. It isn’t the 1st time I buy an extended warranty from Square Trade, and since going through this claim, I'm gonna keep entrusting them with my purchases. It's really worth it as they are affordable. From my experience, I can confidently recommend Square Trade!"

Helpful Cool

Share SquareTrade's store rating

SquareTrade is a Merchant Member! Learn more

SquareTrade is a merchant member
SquareTrade participates as a Merchant Member, monitors feedback, and resolves issues. See all 3,433 merchant members.