• ADDRESS
    n/a
  •  
  • BUSINESS HOURS
    https://www.helzberg.com/category/customer+service/contact+us.do
    GENERAL PHONE
    n/a
    FAX
    n/a
  •  
  • SUPPORT EMAIL
    https://www.helzberg.com/category/customer+service
    SUPPORT PHONE
    1-800-435-9237

Payment options

  • option not available Visa / Mastercard
  • option not available American Express
  • option not available Discover
  • option not available Money Order
  • option not available COD
  • option not available Check
  • option not available Wire Transfer
  • option not available Apple Pay
  • option not available PayPal

Shipping options

  • option not available UPS Ground
  • option not available FedEx Ground
  • option not available FedEx Express
  • option not available Priority Next Day
  • option not available Standard Next Day
  • checkmark icon International
  • option not available 2-3 Day Delivery
  • option not available Digital Delivery
  • option not available Amazon Prime

Online Ordering

  • checkmark icon Online Ordering
  • checkmark icon Online Ordering Tracking
  • checkmark icon Secure Order Processing
  • option not available Require User Registration
  • checkmark icon Guaranteed Security

Other

  • checkmark icon International Order
  • option not available Customer Info. Confidential
  • option not available Customer Support
  • option not available RMA Required
  • checkmark icon Review Guard
  • checkmark icon Notified of Public Replies

Review History & Profile

Product & services pricing 0.00/10
Chance of future purchase: 0.00/10
Shipping & packaging: 0.00/10
Customer service: 0.00/10
Return/Replacement policy: 0.00/10
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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-16

"Very good experience. But survey is to long!!!!"

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-15

"It was amazing. I found several beautiful items that I could choose from, and found the items that I'm interested in. Thank u for the experience! !"

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Verified Helzberg Diamonds Shopper

Verified

4/5
2018-09-14

"Good variety of products. Loved the selection we found. Pricing was very competitive. Ordering and shipping was very easy. Unfortunately the gem did not meet our expectations. Was able to return the product no questions asked. I would recommend to a friend."

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-14

"Picking my earrings up at the store was my personal choice and did take more effort than shipping my item straight to my home, but was completely worth it. Although I do not recall her name, the woman that helped me was kind, welcoming, genuine and truly made me smile. She made me feel more excited about my purchase than when I walked in the store and more excited to wear my earrings in my wedding day! She truly added a memorable component to experience and I am thankful for that."

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Verified Helzberg Diamonds Shopper

Verified

2/5
2018-09-14

"Overall, the order process was smooth and I am happy with the item. I had significant issues, however, recieving the item, and this is more of a reflection of the shipping carrier's service than Helzberg's. In the end, I paid for next day delivery, and did not receive the item until 6 days later. The carrier failed to deliver by the time posted two days in a row, then failed to hold it at the facility when asked to do so. I would highly recommend delivery for in-store pickup as opposed to delivery to residence."

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Verified Helzberg Diamonds Shopper

Verified

4/5
2018-09-14

"Like the ring, but lighter weight than I expected"

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Verified Helzberg Diamonds Shopper

Verified

1/5
2018-09-14

"I received two different earrings. Called and was told I would get an email to bring to ups to send back and get new ones. Never came and with the hurricane I want to send it asap. Would like to get replaced ASAP and being this was for my girlfriend’s birthday I would like a refund because she will now be out of the country for two weeks before they arrive."

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-14

"Really loved the ring that was purchased"

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-14

"Helzberg Diamonds has great quality jewelry! I ordered bracelets online and they arrived well packed. Just viewing them online I knew they would be nice but my goodness in person they are extremely beautiful and shiny! First and definitely not my last time getting my jewelry from Helzberg Diamonds"

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Verified Helzberg Diamonds Shopper

Verified

4/5
2018-09-14

"Didnt know it was even available till today"

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-13

"the charm is already missing stones"

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-13

"Loved the experience, however, I felt guilty buying online instead of from my local Helzberg store."

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-13

"I saw some things i like but you are to expensive for me i have a limited incom"

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-12

"First experience looking forward to browsing and trying out your products. I would like to receive the free item to see the quality of the jewelry"

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Verified Helzberg Diamonds Shopper

Verified

5/5
2018-09-12

"I can honestly say it was enjoyable and gave me ideas for birthdays, anniversaries ."

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