"I had a bit of an issue, and I had to contact the customer care department. I was extremely pleased to get a wonderful care rep named Jason, who helped me resolve my issue. He was patient and made my experience much easier. "
“Dear Alyssa,We thank you for your kind review of Jason's work and we are glad to read he was able to assist you. We will forward your remarks to him!Sincerely, Your GlassesUSA Team”
Chat with Robert Hernandez of GlassesUSA
"I was looking for help in finding a prescription so that I could place an order for another pair of glasses, and Robert was very friendly, efficient and spot on helpful. After asking me a few questions, he was able to provide my answer in a very short period of time. Robert was a rock star. Also - my wait time for chat was not long at all (a minute or so), which was great.I've ordered several times from GlassesUSA and each time my expectations are exceeded. Thanks, Steve"
“Dear Steve, Thank you for taking your time and posting this review. We take great pride in our customer care and are glad to know that Robert had made your shopping experience easy. We will make sure he reads your kind words! Looking forward to hearing from you again when your glasses arrive. Sincerely, Your GlassesUSA Team”
"I can read the dialog box, thank you! This is your answer......"
“Dear Donald,Feedbacks such as yours is our goal! We are glad to know that you are happy with our product and look forward to helping you with your next purchase. Sincerely, Your GlassesUSA Team”
It really works!
"After a lot of doubts, I tried ordering my glasses online. It really works! They're comfortable, nice looking and best of all, perfect vision! Thank you!!"
“Dear Maureen,We understand ordering online can be a bit confusing and aim to make the ordering process as easy as possible to understand and to use by keeping it informative.We put a lot of effort to provide quality service and product to our customers and thrilled that you have found the service at a great level, as well as you love your glasses. Sincerely, Your GlassesUSA Team”
"ordered first pair they were very nice so I ordered a second pair what better recommendation ca one give"
“Dear Customer, thank you so much for coming back to us and we hope to have you as a long term customer to serve you with all of your optical eyewear needs. GlassesUSA.com”
LOVE these glasses!
"Trying the blue color. Excited!!"
“Dear Diane,Glad you're trying something new. And without risk, as we have a 14-days return policy. You don't like them, you have 14-days to fill out the RMA, and use the shipping label to send them backRegardsGlassesUSA”
"Glasses USA is a way better experience than Warby Parker. Great virtual mirror, great prices, super easy checkout process. "
“Dear Neel,Thank you so much for the review, we appreciate it, and we hope you will love the glasses as well.RegardsGlassesUSA”
"very easy to navigate website! Hopefully the glasses will look great!"
“Dear Emily,Glad to hear you found our website easy to use. And we hope you were able to use one of our coupons for your order.RegardsGlassesUSA”
"It was easy and prices are great!"
“Dear Colleen,Thanks for your review, we appreciate it.All reviews or comments help us improving our website.RegardsGlassesUSA”
"first time using glassesusa. easy so far"
“Dear Rick,Thank you for letting us know that our efforts to make the site user-friendly and easy to use are paying off. I sincerely hope that you'll be pleased with the order.Sincerely,GlassesUSA Customer Service”
Best glasses at the best prices
"Easy to find and order. Best place to buy glasses! "
“Dear Tom,Thank you for kind comments. It's always wonderful to hear from returning customers.Sincerely,GlassesUSA Customer Service”
"I love being able to get glasses at price I can actually afford. Being able to have several pairs makes it super convenient and super cool to have different looks!"
“Dear Eddie,Thank you for your kind words. We hope you'll join our many customers who use our glasses to accessorize with other fashion outfits.Sincerely,GlassesUSA Customer Service”
"Excellent website. Great to be able to upload and picture and try glasses on ."
“Dear Bob,Thank you for taking the time to post a review. We are happy to hear that you found our Mirror app useful, and hope that you will be pleased with your order.Sincerely,GlassesUSA Customer Service”
Quick and Simple
"Very easy to use and quick for check-out. I love this site and will always come back to it!"
“Dear Nicolas,Thanks for the kind review.We really believe that ordering online should be easy and hassle free.Hope to see you back in the future.Your GlassesUSA Service Team”
"It was so easy to order online!"
“Dear Thomas,As a top eyewear retailer, we do our best to provide high-quality glasses at affordable prices. What can be easier than to place an order online and to receive new glasses within a week or two straight to the porch of your house/apartment! That what we in GlassesUSA stand for and what we are proud of - happy customers is a top priority!Thank you for sharing your thoughts with us and see you soon in our online shop again!Your GlassesUSA Service Team”
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