"The shopping experience was fine. A lot of the questions in this survey should have an NA option, because they did not apply to me."
"First time visit. Easy to browse and try on products as needed. Friendly associates and nice atmosphere in store."
“Thank you for taking the time to share your positive shopping experience! We appreciate the feedback, and we’ll make sure our store team is aware of the good news. And, please do not hesitate letting us know if there is anything we can do to improve your overall shopping experience. We value your opinion, and hope to see you again soon! ”
Great place to shop.
"Bill came to $236.00, I paid $49.00. What a deal."
"the lady at the register was extremely friendly and professional and looked over my needs very carefully and was extremely"
"Good place to shop. Prices are high but still a nice place to shop."
"I purchased 3 items from Beall's. When I looked at my receipt, at home, I was charged twice for one item. I had to drive back to the store to get reimbursed. Not convenient for me."
"The store is usually messy and there's never any carts available but they do have a wide selection of brands. They are a bit pricey though and I only ever shop there when I have a gift card."
Beall's doesn't want our business
"My neighbor and i have been doing business with your Fallon, NV store since the day it opened. We received your coupons, then Christmas we stopped getting them. I ask other friends and they are still getting them. I sent an email to your head office and I have received nothing. i went to the Fallon store and asked, they changed my account to read new customer and the clerk said we would get coupons. So far nothing. It is just the fact that others still receive them but we don't. I know this sounds Petty but it is just good business, to treat all of your customers the same way. I like the store but getting too junky. The shoe department was a mess, shoes all over the floor. It seems when you get a good clerk they don't stay. And we never get treated the same way. Some are helpful and know about the coupons and others will only let you use the one they pick. Some customers split their orders so they can used more coupons but then that is not the same for everyone. I know in small towns local people always get the best care. If you care about customers then make sure they are treated the same!"
“Thanks so much for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We pride ourselves on our attention to detail, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our store team and make sure this gets addressed. If you’d like to discuss this further, please contact our guest services at 1-800-743-8730. ”
"I don't know what stage is"
Poor service at counter
"Went in on my lunch break to find a sweater for an event, found what I wanted. Went to the counter there was one customer and three clerks. Apparently only one clerk can ring anyone in as the other two clerks wouldn't even look at me, so after about 5 minutes I left without the sweater and no one inquired on my way out the door. Poor poor service."
“Thank you for bringing this issue to our attention. We value your feedback, especially when we’re not meeting your expectations. We’re serious about providing exceptional customer service, and we regret we missed the mark on this day. Since your business is important to us, we’ll share your feedback with our Associates to get this corrected. If you’d like to discuss this further, please contact our guest services at 1-800-472-8437. ”
"Overall a good place to shop."
"Love this store...i can always find something."
"This was at a Bealls store, every time I've been in here the associates immediately ask to see if I need any help and are quite good at helping me find what I am looking for."
"Was a Great experience until my credit account couldn't found so I could use so I had to pay cash to get my items "
"My overall experience was good it was a spur of the moment purchase I was looking for and I knew they had what I needed. The associates area always pleasant when I visit the store."
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